Frequently Asked Questions.
Everything you think about working with the agency. On the service pages relating to special questions, the general work layout is described here.
Working shape
5 questionsTwo of us. If you are in Istanbul, we meet in your office or in your place. The process is walking completely remotely in urban projects; most of our customers have dozens of projects completed from Anatolia and no face-to-face interviews. Video interview, screen sharing and WhatsApp are enough.
Every project is assigned one responsible and your opponent is going through the process. Behind the design, software and advertising teams are working but you are talking to someone different. We also provide a WhatsApp line that you can reach directly in emergency situations.
Yes, in every project. The scope, delivery time, payment plan, revision rights and obligations of the parties written in the agreement. Also what is not included is listed in a separate title — most of the discussions coming from this article.
We are limited to the number of projects taken at the same time to not exceed our capacity. If our calendar is full, we say it from the beginning, we do not expect you. We are not a structure that says "Starting" and delivered after two months.
We are conducting simultaneous advertising or SEO work with two companies directly competing in the same city and the same service area. There is no such restriction in one-time projects such as web design. If there is a conflict, we tell you at the beginning of the interview.
Price and Payment
5 questionsThe two projects called the same can be very different. With the five-page promotional site, an e-commerce with a 40-service page corporate site or dealer panel cannot be out of the same price. Instead of writing the list price, we listen to your need and offer written pencils. We call you a range in the interview, you don’t lose time in vain.
In project-based business, we usually divide three: Initially, in design approval and delivery. In monthly walking works (SEO, advertising, social media) the bill is cut at the beginning of the month. The payment plan does not change from written and after the contract.
No. As long as the coverage is not changed. The price on the approved offer is fixed. If you want a new page or module, first share the price of the additional pen in writing, we pass to production after receiving your consent. We do not make unapproved work and send invoices.
No, it is separate. The advertising budget goes directly from your card to Google or Meta, they also cut the bill to you. We only receive the management fee and it is not a fixed amount, not the percentage of this fee expenditure. Detail Google Ads page We told.
Most often yes. We start with a narrow submergical version of the scope, we add modules as business grows — infrastructure is installed accordingly, no need to rebuild from scratch. If your budget isn’t really enough, we recommend the alternatives you can do.
Process and time
4 questionsCorporate website 3–6 weeks, e-commerce 5–10 weeks, corporate identity 2–5 weeks. SEO, advertising and social media have no expiration date as it has monthly walking studies; minimum periods are 6, 3 and 3 months respectively. These times depend on the time of the content — the most frequent cause of delay.
Three round revisions are included in the design stage. Most projects are closed in two rounds, because we confirm the structure of the page together before starting the design. Additional revision is priced hourly if necessary, and it is reported to you first.
Included in the price of editing and placing your existing text and photos. It seems to be separate pen in the offer if you need to print text writing, product shooting or video production from zero. If you like, you can only take this part from another place, there is no problem.
Yes. We give you a test link at the software stage, you can open and look at the moment you want. We also receive confirmation at the end of each stage; we do not pass to the next step before the confirmation. Thus, it does not surprise in the last.
Delivery and after
5 questionsYes, all. The source code, database backup, design files, and all account information goes to you with delivery. Copyright you are. It is not our business model to make the customer self-dependent.
Yes, we install a Turkish management panel for it. You can make your own team of page, blog, product, gallery and form management. We give you a training session at the delivery, leave the screen record; if you forget it then it is enough to see the video.
After delivery, we fix errors caused by the system for 3 months free. We make monthly maintenance agreement with our customers who want to then, if you want it not necessary, your site will continue to work on its own.
We do the installation you want, but the accounts are opened to you and the bill comes to you. We do not place commission on the tool. If you have existing hosting, we check the suitability first, we recommend alternative with the reason if it is insufficient.
There is no penalties in monthly studies; it is enough to notify a month in advance. Advertising account, Analytics, social media accounts and all content produced are nothing we can hold as we are already on your behalf. During the revival we share what works in writing that your own team can continue.
Technical details
4 questionsIn general, no. We write projects from scratch without the ready theme and add-on stack. The speed and security of the reason: a site without addict dependencies is opening both faster and the problem that comes from the update. If you have existing WordPress site and want to continue, we can also work on it.
We redirect the old addresses to the new site. If this is not done, your current ranking drops — this is the most frequently thrown job in the renewal projects. After the publication we follow the first two weeks Search Console and fix if the error goes out.
Yes, the infrastructure is installed accordingly. It is a separate URL structure for each language and separate content area managed from the panel. We do not use automatic translation plugin; machine translation looks both qualityless and troubles in search engines. You can provide translation or ask us.
Visuals are automatically converted into modern format, no unnecessary code is installed, the cache is configured. We do PageSpeed measurement before delivery and we show you the result. Our goal is to explain the reason if we stay under 90; on mobile.
There is no answer here to this question.
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